Frequently asked questions:

If I have a problem who can I email or call?

If you need help or information or having difficulties finding products on our site, you can email our Customer Services team at customerservice@cosmeticocean.co.uk at any time or phones us on 020 3384 8783 during business hours.

What if I have a query about my order or delivery?

We will always send you an email when we have received your order and once it has been dispatched. If you would prefer to speak to someone directly, please call our Customer Services Team on 020 3384 8783 or you can email customerservice@cosmeticocean.co.uk.

Who can help me with a technical query?

Our team of advisors will be happy to help you with any technical query you might have regarding the use of our web site. Contact us at customerservice@cosmeticocean.co.uk or 020 3384 8783.

Who can help me with a non-website related query or complaint?

Write to Customer Services at the above address or send us a note using the form below.